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Online Information Conference

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Day 1 - Tuesday 2 December

09:30 - 09:45	Opening and Welcome
09:45 - 11:00	Opening keynote address: Every Piece of Information is a Latent Community Opening keynote address: Every piece of information is a latent community Keynote speaker: Clay Shirky, Writer & Consultant, USA Moderator: Adrian Dale, Managing Partner, Creatifica Associates
11:00 - 11:45	Morning Break
11:45 - 13:00	TRACK 1: WEB 2.0 AFTER THE BUZZ Innovators under the spotlight - who stayed the distance? Innovators under the spotlight - who stayed the distance? Moderator: Ewan McIntosh, Digital Commissioner 4iP (Scotland and Northern Ireland), Channel 4 Euan Semple, Social Computing Consultant, UK Speaker: Jeremy Gould, Head of Internet Communication, Ministry of Justice, UK Salvatore Reina, Programme Manager, PricewaterhouseCoopers LLC, UK Simon Revell, IT Consultant, Pfizer, UK	TRACK 2: BREATHING NEW LIFE INTO SEARCH Beyond keywords - Vertical and custom search TRACK KEYNOTE: FIND WHAT I MEAN, NOT WHAT I TYPE Moderator: Marydee Ojala, Editor, ONLINE Magazine, USA Speaker: Chris Sherman, President, Searchwise, USA BUILDING AND USING CUSTOMISED SEARCH ENGINES: HOW YOU CAN OUT-GOOGLE GOOGLE Speaker: Mary Ellen Bates, Owner, Bates Information Services, USA	TRACK 3: THE BRAVE NEW WORLD FOR LIBRARIES AND PUBLISHERS New channel, new media and new approaches for libraries TRACK KEYNOTE: NEW CHANNELS, NEW MEDIA AND NEW APPROACHES FOR LIBRARIES Moderator: Simon Hodson, Project Manager, University of Hull, UK Speaker: Jenny Levine, Internet Development Specialist and Strategy Guide, American Library Association, USA PUTTING LIBRARY 2.0 INTO PRACTICE: THE PROCESS OF SETTING UP A WIKI AS A TOOL FOR KNOWLEDGE SHARING IN A PUBLIC LIBRARY Speaker: Karolien Selhorst, Digital Library/Knowledge Manager, Public Library of Vlissingen, The Netherlands
13:00 - 14:00	Lunch
14:00 - 15:30	TRACK 1: WEB 2.0 AFTER THE BUZZ WEB 2.0 - delivery-in-action or delivery inaction? SOCIAL MEDIA IN THE BUSINESS ENVIRONMENT: ITS ABOUT PEOPLE Speaker: Andrew Woolfson, eBDO Director, BDO Stoy Hayward LLP, UK MEDIA SANDBOX CASE STUDY: BLENDING ON AND OFFLINE FACILITATION TOOLS AND TECHNIQUES TO SUPPORT GROUP KNOWLEDGE DEVELOPMENT THE 2COLLAB STORY: HOW SCIENTISTS HARNESS SOCIAL MEDIA FOR THEIR RESEARCH Speaker: Fabian Kersten, 2Collab Solutions Marketing Manager, Elsevier BV	TRACK 2: BREATHING NEW LIFE INTO SEARCH Search Engine Optimisation and Search Analytics - targeting value TUNING INTO CROWD WISDOM FOR SEARCH MARKETING Moderator: Stephen Arnold, President, Arnold Information Technologies Speaker: Jack Jia, CEO, Baynote, USA COURSE ANALYTICS - USING GOOGLE ANALYTICS TO UNDERSTAND STUDENT BEHAVIOUR IN AN ONLINE OPEN UNIVERSITY COURSE Speaker: Tony Hirst, Lecturer in ICT, The Open University, UK PERSONAL SEARCH ENGINE OPTIMISATION: SEARCH ENGINE VISIBILITY FOR INFORMATION PROFESSIONALS Speaker: Per Koch, Editor and owner, Pandia.com, Norway Suzanne Koch, Editor and Owner, Pandia.com, Norway	TRACK 3: THE BRAVE NEW WORLD FOR LIBRARIES AND PUBLISHERS The rush to digitalisation - is it practical, legal and profitable? ATOMISING CONTENT FOR THE FUTURE Moderator: Adrian Dale, Managing Partner, Creatifica Associates Speaker: Jon Attard, Technology Controller and Head of Technology, BBC, UK DIGISITING THE GUARDIAN'S ARCHIVE Speaker: Torsten De Riese, Business Development Manager, The Guardian, UK USING PUBLIC KNOWLEDGE AS CORPORATE KNOWLEDGE Speaker: Darko Gulija, Head of the IT Department, Croatian News Agency HINA, Croatia
15:30 - 16:15	Afternoon Break
16:15 - 17:30	TRACK 1: WEB 2.0 AFTER THE BUZZ ROI 2.0 - the evolution of the bottom line REALISING THE POTENTIAL OF TECHNOLOGY TOOLS: EXPECTING THE UNEXPECTED Moderator: Euan Semple, Social Computing Consultant, UK Speaker: Hazel Hall, Reader, Napier University Q&A PANEL WITH: Speaker: JP Rangaswami, MD - Design, BT	TRACK 2: BREATHING NEW LIFE INTO SEARCH Heterogeneous Search - any system, any medium, any format IMPACT OF MULTIMEDIA CONTENT ON RESEARCH OUTPUT AND INFORMATION REQUIREMENTS: CASE STUDIES IN PROVISION, RESEARCH & RETRIEVAL Moderator: Karen Blakeman, Director, RBA Information Services Speaker: Austin McLean, Director of Scholarly Communication and Dissertation Publishing, Proquest SEE IT, HEAR IT: MULTIMEDIA SEARCH GOES BEYOND TEXT Speaker: Marydee Ojala, Editor, ONLINE Magazine, USA	TRACK 3: THE BRAVE NEW WORLD FOR LIBRARIES AND PUBLISHERS R.O.I.P (Return On Information Professionals) or R.I.P (Rest In Peace) MOVING FROM READERS TO CUSTOMERS AND CLIENTS IN THE BUSINESS AND IP CENTRE AT THE BRITISH LIBRARY Moderator: Helen Edwards, Head of Information, London Business School, UK Speaker: Neil Infield, Manager, The British Library, UK UNIVERSITY INVESTMENTS IN THE LIBRARY: WHAT'S THE RETURN Speaker: Paula Kaufman, University Librarian & Dean of Libraries, Un. Illinois at Urbana-Champaign, USA
17:30 - 18:30	Delegate Drinks

Day 2 - Wednesday 3 December

09:30 - 11:00	TRACK 1: NEW WAYS OF WORKING - SOCIALISATION, COLLABORATION & INNOVATION Risk 2.0 or Opportunity 2.0 - hype or hope? TRACK KEYNOTE: THE INCONVENIENT TRUTH: WEB 2.0 DRIVES CUSTOMER ADVOCACY WITH MINIMAL RISK Moderator: Hazel Hall, Reader, Napier University Speaker: Christophe Langlois, Founder, Visible-banking.com, UK WHEN COMMUNITIES CREATE THEMSELVES, WHAT'S THE ROLE FOR THE ORGANISATION? Speaker: Ewan McIntosh, Digital Commissioner 4iP (Scotland and Northern Ireland), Channel 4 WHAT ARE THE RISKS? LEGAL ISSUES AND REPUTATION MANAGEMENT Speaker: Roger Bickerstaff, Group Head IT, Bird & Bird, UK	TRACK 2: ORDER OUT OFR CHAOS - CREATING STRUCTURE IN OUR INFORMATION UNIVERSE Catching the semantic wave - or down in a sea of content? IT'S JUST SEMANTICS - WHY CONTEXT IS KEY Speaker: Jeremy Bentley, Chief Executive, Smartlogic, UK OPENID: AN IDENTITY SYSTEM FOR THE OPEN WEB Speaker: David Orrell, Identity Systems Architect, Eduserv TRACK KEYNOTE: CATCHING THE NEXT WAVE Speaker: Richard Wallis, Technology Evangelist, Talis, UK	TRACK 3: INFORMATION PROFESSIONALS SURVIVING AND THRIVING IN THE NEW AGE Do we have a profession? TRACK KEYNOTE: DO WE HAVE A PROFESSION? Speaker: Natalie Ceeney, CEO, National Archives, UK ALTERNATIVE CAREERS AND REQUIREMENTS OF FLEXIBILITY AND IMAGINATION Speaker: Gloria Zamora, President-Elect, SLA, USA SEVEN SKILLS OF HIGHLY SUCCESSFUL INFORMATION PROFESSIONALS Speaker: Dennie Heye, SLA Europe Information Professional, SLA
11:00 - 11:45	Morning Break
11:45 - 13:00	TRACK 1: NEW WAYS OF WORKING - SOCIALISATION, COLLABORATION & INNOVATION Exploiting Social Networks SOCIAL NETWORKING TOOLS AS A RESOURCE FOR BUSINESS INTELLIGENCE RESEARCH Moderator: Christophe Langlois, Founder, Visible-banking.com, UK Speaker: Arthur Weiss, Partner, AWARE, UK EXPLOITING SOCIAL NETWORKS AND SOCIAL CONTENT IN A CORPORATE CONTEXT Speaker: Richard Dennison, Senior Manager - Social Media, BT, UK	TRACK 2: ORDER OUT OF CHAOS- CREATING STRUCTURE IN OUR INFORMATION UNIVERSE Knowledge structuring in a semantic world USING TOPIC MAPS TO SUPPORT THE INFORMATION-DRIVEN ENTERPRISE Moderator: Tom Reamy, Chief Knowledge Architect, KAPS Group, USA Speaker: Peter Brown, Managing Director, Pensive S.A., BELGIUM USING SEMANTIC WEB STANDARDS TO FACILITATE EFFECTIVE INFORMATION RE-USE Speaker: David Pullinger, Head of Digital Policy, Central Office of Information, UK John Sheridan, Head of e-Services, National Archives	TRACK 3: INFORMATION PROFESSIONALS SURVIVING AND THRIVING IN THE NEW AGE Hybrid career options THE EMERGENCE OF HYBRID PROFESSIONALS: NEW SKILLS, ROLES AND CAREER OPTIONS Moderator: Sandra Ward, Senior Associate Consultant, TFPL, UK Speaker: Shelia Corrall, Head of Department and Professor of Librarianship, The University of Sheffield, UK HYBRID PROFESSIONALS MEAN A THRIVING LIBRARY: THE EXPERIENCE OF A EUROPEAN LAW FIRM Speaker: Kate Stanfield, Head of Knowledge Management, CMS Cameron McKenna LLP, UK
13:00 - 14:30	Lunch - Proquest delegate networking lunch taking place in the London Room, Grand Hall
14:30 - 15:30	TRACK 1: NEW WAYS OF WORKING - SOCIALISATION, COLLABORATION & INNOVATION Using WEB 2.0 tools in learning environments LIBRARY 2.0 TECHNOLOGIES IN HIGHER EDUCATION, A CASE STUDY Moderator: Jenny Levine, Internet Development Specialist and Strategy Guide, American Library Association, USA Speaker: Anne Morris, Professor, Information Science, Loughborough University, UK TEACHING AND LEARNING IN SECOND LIFE - EXPERIENCE FROM THE KAMIMO PROJECT Speaker: Alastair Creelman, Distance Learning Coordinator, University of Kalmar, Sweden	TRACK 2: ORDER OUT OF CHAOS - CREATING STRUCTURE IN OUR INFORMATION UNIVERSE Is there life left in taxonomies in a tag cloud world? TAXONOMIES VS FOLKSONOMIES IN A REGULATED ENVIRONMENT: THE BOEHRINGER INGELHEIM EXPERIENCE Speaker: Christiane Wolff, Head of Information Services & Publications, Boehringer Ingelheim GmbH, Germany TAXONOMIES AND ENTERPRISE SEMANTICS Moderator: Judi Vernau, Information Architect, Metataxis, UK Speaker: Tom Reamy, Chief Knowledge Architect, KAPS Group, USA	TRACK 3: INFORMATION PROFESSIONALS SURVIVING AND THRIVING IN THE NEW AGE Marketing libraries & the librarian (how can I help?) HOW TO BUILD YOUR REPUTATION Moderator: Gwenda Sippings, Independent Consultant, UK Speaker: Rob Brown, Author of ‘How to Build Your Reputation’ and, The UK’s leading authority on business reputations
15:30 - 16:15	Afternoon Break
16:15 - 17:30	TRACK 1: NEW WAYS OF WORKING - SOCIALISATION, COLLABORATION & INNOVATION User generated content - challenging professionals "ASK OLIVIA". CAPTURING THE WISDOM OF KIDS - AN UPDATE ON DEVELOPMENTS Moderator: Paul Squires, Online & New Media Manager, E.ON, UK Speaker: Berit Laerkes, Editor/Librarian, Gentofte Municipal Library, Denmark FLIRTING WITH THE CROWDS - ENGAGING CUSTOMER COMMUNITIES FOR SUCCESSFUL CO-CREATION Speaker: Sami Viitamaki, TeliaSonera, Finland	TRACK 2: ORDER OUT OF CHAOS - CREATING STRUCTURE IN OUR INFORMATION UNIVERSE Semantics (open data movement) in publishing - opportunity or threat? THE SEMANTIC WEB - ULTIMATE LOSS OF CONTROL FOR PUBLISHERS Moderator: Mark Birkbeck, Managing Director, WebBackplane, UK Speaker: Richard Padley, Managing Director, Semantico SQUARE PEGS AND ROUND HOLES: SYMPATHETIC CONTENT MODELLING WITH RDF Speaker: Randy Petway, Executive Vice President, Publishing Technology, USA	TRACK 3: INFORMATION PROFESSIONALS SURVIVING AND THRIVING IN THE NEW AGE Information Literacy vs. Media Literacy MEDIA LITERACY MATTERS Moderator: Peter Godwin, Academic Liaison Librarian, University of Bedfordshire, UK Speaker: Fiona Lennox, Policy Executive, OfCom, UK ORT ARGENTINA VIRTUAL CAMPUS PROJECT - A CASE STUDY ABOUT INFORMATION AND MEDIA LITERACY IN K12/COMPULSORY EDUCATION Speaker: Guillermo Lutzky, Professor, Virtual Campus CEO, ORT Argentina
17:30 - 18:30	End of conference - Day 2

Day 3 - Thursday 4 December

09:30 - 11:00	TRACK 1: UNDERSTANDING BEHAVIOURS FOR IMPROVED SERVICE DELIVERY Perspectives from Generation Y Moderator: Roger James, Director of Information Services, University of Westminster, UK Speaker: Jo Corsen, Director of Marketing and Corporate Affairs, Chartered Management Institute Shooresh Golzari, Graduate Consultant, TFPL, UK Nina Jaswal, University of Sheffield Mareike Swania, Clinical research Associate, AAIPharma Deutschland GmbH PANELLISTS:	TRACK 2: TECHNOLOGY FOCUS The ECM dream - or perhaps illusion/nightmare TRACK KEYNOTE: THE INFORMATION & CONTENT TECHNOLOGY MARKETPLACE 2008/9 Moderator: Theresa Regli, Principal, CMS Watch, USA Speaker: Alan Pelz-Sharpe, Principal, CMS Watch Discussion with leading CM experts Speaker: Janus Boye, Managing Director, J.Boye Martin White, Managing Director, Intranet Focus	TRACK 3: THE BRAVE NEW WORLD FOR LIBRARIES & PUBLISHERS Ebooks - finally gaining traction TRACK KEYNOTE: HANDY GOODS - WHILE BOOKS FURNISH A ROOM, E-BOOKS WILL FURNISH THE MODERN MIND EVERYWHERE Moderator: David Nicholas, School of Archive, Library and Information Services, University College London, UK Speaker: Robin Hunt, Research Fellow, CIBER, University College London, UK UNDERSTANDING THE MARKET FOR ELECTRONIC COURSE TEXTS: THE JISC E-BOOKS NATIONAL OBSERVATORY Speaker: Lorraine Estelle, CEO, JISC, UK EBOOKS, EBOOK BUNCHES: A NEW PARADIGM IN INFORMATION RETRIEVAL AND BOOK PUBLISHING Speaker: Henri Stiller, CEO, Histen Riller, France
11:00 - 11:45	Morning Break
11:45 - 13:00	TRACK 1: UNDERSTANDING NEW BEHAVIOURS FOR IMPROVED SERVICE DELIVERY Information seeking behaviours in the new world THE DIGITAL COMPANY 2013: HOW TECHNOLOGY WILL CHANGE THE WAY WE DO BUSINESS Moderator: Ewan McIntosh, Digital Commissioner 4iP (Scotland and Northern Ireland), Channel 4 Speaker: Denis McCauley, Director, Global Technology Research, Economist Intelligence Unit, UK TALKING TO DIGITAL NATIVES: HOW ORGANISATIONS CAN ACCELERATE LEARNING Speaker: Roger James, Director of Information Services, University of Westminster, UK ADAPT TO THE NEW INFORMATION SEEKING PARADIGM (AND AVOID DISCONNECTING FROM THE DIGITAL CONSUMER) Speaker: David Nicholas, School of Archive, Library and Information Services, University College London, UK	TRACK 2: TECHNOLOGY FOCUS Born again intranets - A fresh start or another false start? TASK-BASED INTRANETS: FROM INFORMATION TO TASKS Moderator: Gwenda Sippings, Independent Consultant, UK Speaker: Gerry McGovern, CEO, Customer Care, Ireland MANAGING THE INTRANET AT HSBC Speaker: Natalie Bogos, Intranet Manager, HSBC, UK	TRACK 3: THE BRAVE NEW WORLD FOR LIBRARIES & PUBLISHERS Ownership of content/new forms of copyright MULTIMEDIA CONTENT USE IN THE CORPORATION: CHANGES, CHALLENGES AND NEEDS Moderator: Bill Burger, Vice President of Marketing, Copyright Clearance Center, USA Speaker: Tracey Evans, Strategic Information Manager, GE Healthcare Timo Hannay, Publishing Director, Nature.com Andrew Sheehy, Head of Research, Generator Research
13:00 - 14:00	Lunch
14:00 - 15:30	Closing Keynote Address: search - finding a new future SEARCH - FINDING A NEW FUTURE Keynote speaker: Stephen Arnold, President, Arnold Information Technologies Moderator: Adrian Dale, Managing Partner, Creatifica Associates Speaker: Francois Bourdoncle, CEO, Exalead Daud Khan, Cazenove Martin White, Managing Director, Intranet Focus
15:30 - 15:45	Conference Close

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